Downloadable Version now available.....

[Myth]

The downloadable Version of Dungeon Odyssey is now available. If any one else is planning to order it today (as I did) make sure that you do not stop the download, and close the download page and reopen it once you have gone to the page. Any second visit to the download page will say that you downloaded the file even though you may have not.

This happened to me, and I have made a support request to get it resolved. No response yet but I hope soon...

[Myth]

Anyone here used the Customer Support for Shapnel, and if so what is their usual turn-around time. I am pretty patient, but just curious, as I really want to download the game..

[pat]

hi

same thing happened to me. they said they re-set the page unfortunatly it then just downloaded the page and nothing else..i'm waiting too. i only have dial up

tom

[Myth]

They reset the counter for my (thank you by the way ) but I am at work now, so I won't be able to try again till about 3am this morning.

Will let you know if I get the same thing..

[Myth]

Downloaded fine for me this time. I orginally was using Netscape 7, and it wanted to download the cgi file when clicking on the link , Once support reset the counter, I used IE, and it downloaded the zip file with no trouble.

[ October 10, 2002, 08:01: Message edited by: Myth ]

[Akachaki]

should i buy the downlaodable Version if i have 56k ? it's about 75 mo big and it can be easaly downlaoded in one night but sometime when i download the night my connect just disconnect , i realy dont know why but it's rare . what would happen if my download stop in the middle beucause of a connection lost ? and can we use programs like getitright ?

thank you
Akachaki

[Myth]

Keep in mind that if you lose the connection and try again, you will not be able to download the file until you contact support and they reset your download counter.

[pat]

hi after a several tries http://forum.shrapnelgames.com/images/icons/icon8.gif and a disconnect i'm just going to send them the shipping charge and get the cd.

tom

[Akachaki]

how much time does it takes approximatly befour you get the email that tells you the link after aving paid ?

[Mysterial]

I got it in less than an hour. If you haven't gotten it after a full day you might want to email Support.

[Akachaki]

alright and one other little question , i know the download only work once but do you have to go strat the download in the first 24 hours or something ?

[Richard]

You can get the download anytime you like, but if it fails you have to get us to set it back up.

The best time to download that big a file is after peak time (after 8pm but before 6 am Est).