I ordered the game but it never arrived

[Ring_King]

I ordered somewhere between the middle of last year but it never arrived and I think it got lost in the mail. Is there a way to get another copy sent or do I have to buy it again?

[archaeolept]

eh, if you ordered from shrapnel, contact shrapnel support.

[capnq]

I would think so, but for something like that you really should use the Support link, which goes directly to Shapnel's "Gamer's Front" online store.

[lch]

Ring_King said:
I ordered somewhere between the middle of last year but it never arrived and I think it got lost in the mail.



That's patience! http://forum.shrapnelgames.com/images/smilies/shock.gif

[Ring_King]

Alright, I already tried the support link but I thought I'd get a faster reply here. I hope they can help.

[OoohSnap]

That's weird, I live in the Island of Mauritius and I got my Dominion 3 order in less then 1 month http://forum.shrapnelgames.com/images/smilies/happy.gif. You should ask for assistance from Shrapnel that's what I did, I think they will assist you further if the order went over a certain limit of days(3 Weeks I think) and is still not delivered.

[Nihil]

I had the same problem, I ordered the game and after a month I still hadn´t recieved it, I contacted Shrapnel through the support page and they sent me another copy which I recieved ok.

[Omnirizon]

its obviously the postal workers stealing the game; dirty thieves.

I wouldn't be surprised if half the people on this board were postal workers.

[Sombre]

You've waited over 6 months before asking where it might be?