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-   -   Well, I'm out. (http://forum.shrapnelgames.com/showthread.php?t=41094)

rithmomachy November 1st, 2008 06:32 PM

Well, I'm out.
 
I requested a refund. I've been lied to about the status of the game, and this company has a history since it's inception of taking money for vaporware that never materializes. Meanwhile, there was a post on your blog a few months ago about how game buyers are whiners for not letting you sit on our money no questions asked with no return.

I like supporting independent game companies, but not when you post deliberately false information about the status of development just to get orders. The least you could have done is apologized when I politely pointed this out. I could get more respect and better treatment buying Milton Bradley games at Wal-Mart.

Annette November 1st, 2008 08:01 PM

Re: Well, I'm out.
 
I understand that you are upset and apologize that you feel you have been deliberately mislead. I have checked with our Customer Support Center and see they have responded to your ticket with a request for information regarding process. Once they receive your reply, I'm sure the refund will be processed promptly. Please let me know if need further assistance.

rithmomachy November 1st, 2008 09:30 PM

Re: Well, I'm out.
 
Thanks for the reply, Annette. I really appreciate it.


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