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-   -   SE IV is available at Compusmart (http://forum.shrapnelgames.com/showthread.php?t=14934)

Silent Sorrow May 16th, 2002 05:56 PM

SE IV is available at Compusmart
 
I'm trying to find the game here in Canada and was told by someone on the board (I think it might even have been a Shrapnel employee) that the game is available from compusmart.com.

It isn't. Shrapnel, if you've got some sort of arrangement with them, you may want to call them and get this straightened out.

Here is the text of compusmart.com's reply to me:

Dear S.,

Thank you for your e-mail. Unfortunately this item is not available at CompuSmart Online. Please note that some of our retail locations might carry this game. Therefore we suggest that you contact or visit a retail CompuSmart location near to inquire on pricing and availability. Please visit the link below for a list of our retail locations: http://www.compusmart.com/OurStores.asp

or you can call 1-888-957-6278

I hope that this information will help and please feel free to contact us again should you require any further information. Please come back and visit us soon again at www.compusmart.com

Best Regards
Walter Carreiro
CompuSmart Online Support

[ June 02, 2002, 20:01: Message edited by: Richard ]

Richard May 16th, 2002 08:17 PM

Re: SE IV is available at Compusmart
 
Actually you might want to complain and ask them to carry it.

I have asked them too, but they haven't as of yet. However the local stores should have it.

Possum May 16th, 2002 09:01 PM

Re: SE IV is available at Compusmart
 
Is it not possible for Canadians to just buy the game direct from shrapnel?

I thought shrapnel sold worldwide...

Richard May 16th, 2002 10:58 PM

Re: SE IV is available at Compusmart
 
We do, he's trying to save on shipping.

Chips and Bits is another option..

Silent Sorrow May 16th, 2002 11:04 PM

Re: SE IV is available at Compusmart
 
Unfortunately, no dice on the local stores either.

Quote:

Originally posted by Richard:
Actually you might want to complain and ask them to carry it.

I have asked them too, but they haven't as of yet. However the local stores should have it.

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Richard May 17th, 2002 12:08 AM

Re: SE IV is available at Compusmart
 
They have it, in fact we shipped them new copies Last week.

Whoever your talking to is misinformed.

Suicide Junkie May 17th, 2002 01:53 AM

Re: SE IV is available at Compusmart
 
Maybe the game is too good, and they kept all the copies for themselves http://forum.shrapnelgames.com/images/icons/icon10.gif

Silent Sorrow May 17th, 2002 09:03 PM

Re: SE IV is available at Compusmart
 
They're telling me they don't even have it "listed in their computer system." As in, it's never even been stocked in the first place. Maybe it will show up in a few days?

Is the game still on backorder if I order from your site direct? (Was on backorder Last time I checked.)

Quote:

Originally posted by Richard:
They have it, in fact we shipped them new copies Last week.

Whoever your talking to is misinformed.

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Silent Sorrow May 17th, 2002 09:09 PM

Re: SE IV is available at Compusmart
 
Hmm, I just called them again, explained the developer's story, and they're quite emphatic that the game is simply not carried by them (after checking their computer system for reguakr publishers and independents). This is weird. We're talking about the same retailer, right? Compusmart.com in Canada, right?

Richard May 19th, 2002 08:19 PM

Re: SE IV is available at Compusmart
 
It's the Edmonton store who bought from us. Here is the URL for the Online area of their store:

http://shop.compusmart.ab.ca/cgi-bin...HG&2D10&2D0000


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