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-   -   Game crashes all the time after new update. (http://forum.shrapnelgames.com/showthread.php?t=51814)

Arnie L. January 30th, 2018 04:25 PM

Re: Game crashes all the time after new update.
 
What is stranger is that I played a good 20 turns in that session and there are no saves from it. Not even an auto save. Everything I did was lost.

Mobhack January 30th, 2018 08:16 PM

Re: Game crashes all the time after new update.
 
Quote:

Originally Posted by Arnie L. (Post 840963)
What is stranger is that I played a good 20 turns in that session and there are no saves from it. Not even an auto save. Everything I did was lost.

That is not how the game operates at all - there will be an auto-save in slot 0 for the turn just played.

It sounds like perhaps an anti-virus programme is running the game in a "safe" mode, and not allowing saves to disk. My Avast AV shows a red outline round the programme's window if it is doing that.

If you try a normal save - does it appear in the saved games folder as expected?. An actual pair of files (.CMT and .DAT) in the folder - not what the game shows on uts load page.

Arnie L. January 30th, 2018 11:19 PM

Re: Game crashes all the time after new update.
 
It was saving them normally before but just not in that particular session that crashed. I've since added the game to the allowed programs list to see if that helps.

Arnie L. January 31st, 2018 06:01 AM

Re: Game crashes all the time after new update.
 
It's not my anti-virus. Turned it off and played the game to test it and the game shut down again. I've had this same anti virus program for years and it never caused this game to crash in the past either.

DRG January 31st, 2018 08:12 AM

Re: Game crashes all the time after new update.
 
Well.......you have said you have re-installed and the path is the one we recommend but your game does what nobody else has reported it does. We've eliminated the anti-virus. You are using Windows 7 and windows 7 like to put files in places we cannot anticipate which MIGHT explain the missing autosaves and win7 is why we had to move the game out of program files....but you tell us it is out of program files and into the main C: folder......

So right now, I'm stumped but I'm hoping someone else has had, and solved, a similar issue and can offer a suggestion .....things like this have happened in the past and we've always found a way to correct them but it might take some time but that said I'm running out of ideas to suggest except for " delete the game and re-install" again simply because nobody else is reporting what you are reporting ( that I know of....... )

Arnie L. January 31st, 2018 04:48 PM

Re: Game crashes all the time after new update.
 
Did I patch it correctly? First I installed it from the CD then I added the patches in this order: v5.0, v9.0b, v10.01

Arnie L. January 31st, 2018 05:29 PM

Re: Game crashes all the time after new update.
 
Wait a minute...it still could be the anti virus. I thought I turned it off but it still ran something in the background that I couldn't turn off. I'll try to figure out what this is doing and how to turn it off.

Arnie L. January 31st, 2018 11:58 PM

Re: Game crashes all the time after new update.
 
Well...there are a couple things related to my anti virus program that run in the background that it won't let me shut off. I even tried msconfig.exe and tried to disable them but they keep showing up after restarting my computer. I still doubt it's my anti virus program though since It never caused a problem with this game in the past and the crashes started just after installing the last update.

Mobhack February 1st, 2018 11:49 AM

Re: Game crashes all the time after new update.
 
Quote:

Originally Posted by Arnie L. (Post 840983)
Did I patch it correctly? First I installed it from the CD then I added the patches in this order: v5.0, v9.0b, v10.01

That should be OK, if you ensured that all the patches and the game were installed to exactly the same place.

One thing to try is to do a windows check disk for lost clusters. If a file in the game structure was affected by bad clusters then it could be your problem. Also, if you have the time it may be worth testing for bad sectors as well - run that test overnight as it takes a long time.

Arnie L. February 1st, 2018 08:17 PM

Re: Game crashes all the time after new update.
 
Are you talking about the disk cleanup tool or the disk defragmenter tool? I run both of those once a week already.


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