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-   -   Game crashes all the time after new update. (http://forum.shrapnelgames.com/showthread.php?t=51814)

Arnie L. January 26th, 2018 10:10 PM

Game crashes all the time after new update.
 
I've never had a problem like this in all the years I've played this game but now I get crashes all the time after the last update. Can't understand why. Anyone else have this problem?

scorpio_rocks January 26th, 2018 11:16 PM

Re: Game crashes all the time after new update.
 
I have had no problems - have you tried a reinstall?

DRG January 27th, 2018 12:05 AM

Re: Game crashes all the time after new update.
 
The "last update" was issued nearly a year ago and been DL'd 1000's of times. If it were a universal issue we would have heard about it before now so lets start at the basics

what OS are you using and where do you have the game installed?

Arnie L. January 28th, 2018 02:47 AM

Re: Game crashes all the time after new update.
 
I use the CD version. It's on my C drive not in program files and I use windows 7. The crashes always happen when the AI is conducting it's turn. I have played this game for years on many different computers including this one and nothing like this has ever happened. I tried reinstalling and re-patching and still crashes.

Arnie L. January 28th, 2018 06:41 AM

Re: Game crashes all the time after new update.
 
Haven't played this game in 2 years. I used to be able to play just fine in full screen mode and now it's full of problems. I can't scroll worth a damn in windowed mode. It's not an option playing that way for me. If the mouse just moves a little off the edge the scrolling stops. To frustrating getting around the map. Looks like the crashing may be from playing in full screen now. Not good. I used to enjoy this game. Too frustrating now.

DRG January 28th, 2018 08:28 AM

Re: Game crashes all the time after new update.
 
OK lets try to deal with one issue at a time.

First off, we don't support full screen mode any longer. Some OS/ computer combinations will run it, others will not. Like you I used to be able to run tests of the game in FS mode then MS made some "improvement" to Win10 and now I cannot run full screen but it's not an issue for either of us as the only reason we kept it in the game was for players of older computers and OS. Desktop-windowed mode is the recommended way to run the game and it's what both Andy and I as the developers use on a daily basis......and have since it was introduced to the game. FS mode is a legacy from the DOS days

SO....the real issue is getting you set up mouse-scrolling correctly in windowed mode for your machine so you can use it without it being frustrating ( because it WILL run the game without being a problem ) and for that, I need to ask specific questions.

Start GameOptions and click on the Misc tab....

1/What value is the Map Scroll Sensitivity Zone set to?

2/What number is set up as the Scroll Speed?

NOTE TO OTHER PLAYERS.......If this is a problem you had that you resolved please feel free to jump into the conversation


First lets try a coarse adjustment. Set each of those to 100 then restart the game in Windowed - Desktop Mode and tell me if that makes things better, or worse for you....then we'll go to the next step. I am confident that we WILL be able to get this setup so it works properly for you on your machine.

Those setting I asked you to try are higher than normal but on my machine it gives a slow deliberate scroll rate...but no too slow... with lots of room at the edges of the screen to initiate it.

Arnie L. January 28th, 2018 11:18 AM

Re: Game crashes all the time after new update.
 
The sensitivity was 16 and the speed was 25. I set them to 100 and it scrolled fine but every time I tried to use the buttons on the control panel I lost my spot on the map because it scrolled away to the right as i moved to use the buttons.

DRG January 28th, 2018 11:34 AM

Re: Game crashes all the time after new update.
 
OK........ we're making progress....I wanted to make coarse adjustments to see where we were and it looks like we found a good spot for scroll rate now we need to fine tune the sensitivity zone.

Try 25 for the the sensitivity zone and let me know if it makes it better or worse than what you had and if worse....what makes it worse

Mobhack January 28th, 2018 11:36 AM

Re: Game crashes all the time after new update.
 
Quote:

Originally Posted by Arnie L. (Post 840940)
The sensitivity was 16 and the speed was 25. I set them to 100 and it scrolled fine but every time I tried to use the buttons on the control panel I lost my spot on the map because it scrolled away to the right as i moved to use the buttons.

In which case, you probably have the mouse scroll sensitivity zone a little bit too large, and it is starting to scroll as you are over the right hand buttons?.

In the misc tab, set the map scroll sensitivity zone to a smaller number - try 5 pixels (I use 10). That one controls how near to the window edge your mouse pointer is before it starts scrolling.

Arnie L. January 28th, 2018 11:43 AM

Re: Game crashes all the time after new update.
 
Yes, I lowered it and it works fine. Thanks, I always used full screen in the past and so i'm used to the way it was before but this is doable. I hope the crashes stop now. Do you think that playing it in full screen was causing the crashes? I haven't tested it out long enough in windowed to be sure yet.


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