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-   -   So I've lost my Gamers Front account details... (http://forum.shrapnelgames.com/showthread.php?t=47351)

Louist April 28th, 2011 04:55 PM

So I've lost my Gamers Front account details...
 
... and I have not updated my email information since the release of Dom3, so I can't use the automated recovery system...

Does anyone know of a way to contact support that doesn't require me to log in (which I cannot do)?

Thanks,
Louist

Gandalf Parker April 28th, 2011 09:59 PM

Re: So I've lost my Gamers Front account details...
 
Email?
to suppor?
at ShrapnelGames.com or GamersFront.com?

and didnt you have to login to post that?

Warwick January 18th, 2018 09:49 PM

Re: So I've lost my Gamers Front account details...
 
Hi, exactly the same situation applies to me as well. I can log in to the discussion forums but not customer support. because my former e-mail address is no longer valid I cannot contact customer support. I purchased extended download versions of WinSPWW2 and WinSPMBT on the 9th March and 5th April last year. Can you please retrieve my Shrapnel login details. Please do not tell me to contact customer support as there is no way I can log in to do this.

Regards, Warwick

Warwick January 21st, 2018 08:40 PM

Re: So I've lost my Gamers Front account details...
 
Ok, after a trawl through my old archives have found the details, so please disregard in my case, sorry for any inconvenience caused.
However it might be handy to have a system in place to handle such instances.

Regards, Warwick

Tim Brooks January 25th, 2018 07:09 AM

Re: So I've lost my Gamers Front account details...
 
Warwick:

Glad you got things working. Anyone having these problems can just create another account to get to customer service. CS will then get you your original info and just cancel the newly created account. Sorry for the troubles.

magall April 4th, 2018 02:17 PM

Re: So I've lost my Gamers Front account details...
 
Ok..

Have to use a different email account as using your original one just puts you in an infinite loop..

will give that a try

Thanks


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