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-   -   Macromedia Projector Bug=Constant Crashes (http://forum.shrapnelgames.com/showthread.php?t=24751)

Lord Hammer July 9th, 2005 12:31 AM

Macromedia Projector Bug=Constant Crashes
 
Everything i load, tutorial or campaign ends up with a different ctd...usually "macromedia projector" or "index". My Windows XP sp 1 Alienware rig is up to date with a fresh install of the OS & drivers.
This is the release version, got it today and it is unplayable. http://forum.shrapnelgames.com/images/smilies/mad.gif

Richard July 9th, 2005 01:51 AM

Re: Macromedia Projector Bug=Constant Crashes
 
Did you have the same problem with the demo?

Lord Hammer July 9th, 2005 03:15 AM

Re: Macromedia Projector Bug=Constant Crashes
 
Nope, not the first demo, i never tried the "improved demo".
Update: 5 minutes is the most i can play, some Campaigns crash before they even start with the Macromedia Projector Error.
Alienware P4 2.8 ghz Intel WinXP sp1
1024 DDR Ram
GeForce FX5700 Ultra 128mg video card
Audigy 2ZS Platinum Pro 5.1 soundcard
Latest drivers on fresh OS

Very dissappointing, i hope the MAC users get their moneys worth...i haven't had such a bad software experience since the dos days.I paid for my pre-order months ago, January?, to think i waited all this time for nothing http://forum.shrapnelgames.com/images/smilies/Sick.gif.

Richard July 9th, 2005 11:47 AM

Re: Macromedia Projector Bug=Constant Crashes
 
Unfortunately this error did not show up during test. Couple of things:

Have you changed any drivers or installed any new hardware or Operating System patches since you tried the previous demo?

This will help us eliminate a problem with your PC versus a problem with code that has changed since the first demo.

Can you get us a screenshot or the exact text of the error?

Does it happen when certain things happen in the game (ie when a specific sound is being played, etc).

Andrew should be joining us shortly and can help you figure this out a little bit further.

Again this is the first report of this but we will make sure we find the root cause so you can play the game ASAP.

Thanks for your patience.

Lord Hammer July 9th, 2005 06:14 PM

Re: Macromedia Projector Bug=Constant Crashes
 
Quote:

Richard said:
Unfortunately this error did not show up during test. Couple of things:

Have you changed any drivers or installed any new hardware or Operating System patches since you tried the previous demo?

This will help us eliminate a problem with your PC versus a problem with code that has changed since the first demo.

Can you get us a screenshot or the exact text of the error?

Does it happen when certain things happen in the game (ie when a specific sound is being played, etc).



No changes other than possibly Nvidia drivers released 6/15/2005. It seemed to ctd when i used the arrow keys to change view the most but now it happens anywhere, anytime. The only thing that doesn't ctd in less than 5 minutes is the tutorial...the campaigns won't run. I am unfamiliar with "screenshots" and don't have any clue although i have been PC gaming some 13 years now and know how to get things to run...until now. Soon enough we'll know if it's just me...sorry to say i doubt it http://forum.shrapnelgames.com/images/smilies/fear.gif.

Andrew Lonon July 9th, 2005 09:20 PM

Re: Macromedia Projector Bug=Constant Crashes
 
Lord Hammer:

This did not show up in the testing, and I know (from your activity here and on other forums) you are not the type of user likely to be at fault. Add to that that other PC users do not seem to be having the same trouble, and I think it adds up to some sort of a incomparability between the Gold Salvo code and something in your system, or some combination of things in your system. Since the Demo worked on your system, we can find a solution, even if you get our own “Lord Hammer” build of Salvo. Suffice it to say, I will work with you to find the solution.

Please check the screen size that you are playing Salvo at. There may be a connection between the screen size and the error. Try running Salvo in the default “windowed” mode and see if that helps.

Another thing to try is a full uninstall and reinstall of Salvo. Uninstall the Demo if you have not, and then uninstall the final Salvo product, and reinstall. It is important that you not change anything after you reinstall, but that you go ahead and try to play the game. Then if the game works, you can try customizing the setup.

That’s it for now, but I would like to reiterate that I am committed to making Salvo work for you, so you can either continue to post notes here, or send Email to me at:

andrew2@spruegames.com

Lord Hammer July 9th, 2005 10:12 PM

Re: Macromedia Projector Bug=Constant Crashes
 
The demo was deleted before i reinstalled my OS along with a registry cleaner "CheckMyPC" etc. I have tried running Window, expanded & full with different settings. When i got up this morning i gave it another shot and actually made it through the first scenario of an English Campaign...I will try your suggestionof re-installing and then start without any changes to the options etc. Thanks for your help, i will take a methodical approach and report back and if it is truly a unique problem then there is hope in tracking it down http://forum.shrapnelgames.com/images/smilies/wink.gif. I apologize for my pessimism...it's just that i could almost taste the ocean air http://forum.shrapnelgames.com/images/smilies/fear.gif.

McBan July 9th, 2005 11:41 PM

Re: Macromedia Projector Bug=Constant Crashes
 
I have the same problem with the Macromedia Projector crashes. It seems to affect only certain campaigns. The Edward Teach campaign is completely unplayable because of the crash bug. I tried a different campaign (I can't remember which one) and there seemed to be no problem after about a dozen turns. I didn't have time to play any further. I won't have time to really experiment to track down the crash conditions for several days. I just wanted to pop in quickly and let you know that someone else is having your problem.

Lord Hammer July 10th, 2005 12:13 AM

Re: Macromedia Projector Bug=Constant Crashes
 
Quote:

McBan said:
I have the same problem with the Macromedia Projector crashes. It seems to affect only certain campaigns. The Edward Teach campaign is completely unplayable because of the crash bug.I just wanted to pop in quickly and let you know that someone else is having your problem.

http://forum.shrapnelgames.com/image...es/biggrin.gifThanks, ironic that Edward Teach was the campaign that wouldn't even run more than a minute, it was by far the worst ctd wise as well as my first choice http://forum.shrapnelgames.com/image...s/rolleyes.gif.I uninstalled Salvo...i'll check back.
@Andrew: I tried all the "Pirate Campaigns", none of which would run, and a couple English of which i can move forward in at least one. So it does seem to hint at something in the game itself unless McBan has my same specs/hardware and we all know what the chances of that are http://forum.shrapnelgames.com/images/smilies/wink.gif.

McBan July 10th, 2005 10:52 AM

Re: Macromedia Projector Bug=Constant Crashes
 
I scraped up a little bit of time to experiment with Salvo! to reproducibly crash the game. Playing the Edward Teach campaign, the game runs fine until I use the arrow keys to move the viewpoint while a ship has been selected, but not moved yet. Then the Macromedia crash occurs after pressing an arrow key once or several times. Use of the arrow keys without a selected ship does not cause any crashes. I have not tried the other campaign where the game worked without any problems. It might be that for whatever reason I never used the arrow keys while a ship was selected. Anyway, this hopefully narrows the problem and provides a work-around for anyone having this problem.


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