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-   -   Problems With Demo (http://forum.shrapnelgames.com/showthread.php?t=35718)

DarkStar August 11th, 2007 03:30 AM

Problems With Demo
The demo won't start on my system. It brings up an empty window for a second but then just ends. The LOG.TXT file is empty. I'm running Win XP with 1GB of RAM, on a Geforce 4 Ti4800SE 128MB. I have the latest video and DX drivers.

Is there a way to get the game to throw and error instead of just closing the empty window? I'm not sure where to look to see why it won't run.

Any ideas on what I could try? Thanks - looking forward to trying this game out.

scott_wakeling August 11th, 2007 12:49 PM

Re: Problems With Demo
I'm sorry you are having a problem with the demo.

Let me ask some questions to try and work out what might be happening.

- Where did you install the game on your system?
- Did it work at all the first time it was run?
- Can you send me a copy of your dxdiag.txt file? (Click Start, Run, dxdiag, click ok, save information to dxdiag.txt somewhere you can find it).

I can also provide you with something to help us find out what's going wrong, so please email me scott dot wakeling at gmail dot com - I'd really appreciate working with you on this to find what the issue is.

DarkStar August 11th, 2007 04:47 PM

Re: Problems With Demo
I installed the game to the default location on my C: drive. It hasn't worked once - not even on the first try. I sent you the .TXT file you wanted. I read in the README.TXT that I might be using DEBUG DLLS. How would I verify which I'm using?

Thanks for your help!

scott_wakeling August 11th, 2007 10:30 PM

Re: Problems With Demo
DarkStar and I have found the cause of this problem.

As far as we know right now, it effects Geforce4 Ti users. Until we decide on how we will fix this, please try rolling tour nvidia drivers back one or two versions, or wait for an update/patch.

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