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-   Eat Electric Death! (http://forum.shrapnelgames.com/forumdisplay.php?f=168)
-   -   Hi & thanks from Digital Eel (http://forum.shrapnelgames.com/showthread.php?t=49156)

Slordax September 20th, 2012 03:25 PM

Hi & thanks from Digital Eel
 
Hey guys

First, sorry this update is so late. We've been waiting and checking the status of the game too. Don't be hard on Shrapnel. It costs a lot, thousands of dollars, to manufacture a boardgame like EED and when that expense is out of pocket just the events of life can prevent you from having enough money and doing some of the things you'd like to do!

This may have been mentioned before, but the main thing is that no one wanted to release a so-so version of the game. EED is worth a bit of production so waiting for the right time was a necessity --if EED was going to be a thing of worth and quality. And no less, say both Shrapnel Games and Digital Eel.

So for practical reasons EED is currently shelved. Meanwhile other plans are afoot so watch the Digital Eel site for further announcements (and there's new boardgame stuff there too). We've got a couple of neat new projects going so hang tight for a while and stay in touch.

Thanks so much for your support and enthusiasm, everyone & happy gaming! :)

Rich & the Eel gang

Soyweiser September 24th, 2012 02:19 PM

Re: Hi & thanks from Digital Eel
 
Many thanks for the reaction! It sucks that it had to be shelved. Good luck with all the other games.

Jude October 17th, 2012 09:40 AM

Re: Hi & thanks from Digital Eel
 
I'm still trying to get a refund from Shrapnel for my pre-order of the game in 2007. No luck so far, and the last message I sent through customer support a few days ago was answered with a copy of my order my 2007, saying that it had been completed (I ordered it with 2 other games, which I did get), but no mention of a refund. It seems that they didn't even read the message. :mad:

Judith Krauss
----
This was the message I left (which my address deleted in this copy, for privacy's sake****):


Now that you have officially cancelled the Eat Electric Death game,
http://forum.shrapnelgames.com/showthread.php?t=49156
can I finally have a refund for pre-ordering it? :(
I paid $32.95 + P&H on Dec 12, 2007, and I have called a couple of years ago about it and was told that the game would be coming out. I want my money back (plus postage). See the attachment for a copy of my proof of purchase invoice. I no longer have that credit card, so please send the refund to me at the following address:
Judith Krauss, ****

----
Here is how they replied (with my email address deleted in this copy, for privacy's sake****):


Gamers Front Online Order # TGF85547 has been shipped Tuesday, October 16, 2012 8:25 AM

From: "fulfillment.shrapnel@gamersfront.com" <fulfillment.shrapnel@gamersfront.com>

You have received this notification from the Gamers Front because you made a purchase, are a registered user, or you or some other registered user requested some information for you from our store.
-------------------------------------------------------------------

Dear Judith,

Your order has been shipped.

Order Date: 12-03-2007 14:55:07
Order No.: TGF85547


Customer Rewards
---------------------
Points Earned: 0
Points Applied: 0
Total Points: 0

Products Ordered:
---------------------

SKU: 42210
Product: Weird Worlds: Return to Infinite Space (Windows/Mac Safe Box Version)
Quantity: 1
Item price: $24.95
SKU: 09488
Product: Eat Electric Death!
Quantity: 1
Item price: $32.95
SKU: 12010
Product: Salvo! v1.5 (Windows/Mac Safe Box Version)
Quantity: 1
Item price: $39.95

Total:
---------------------
Subtotal: $97.85

Points Discount: $0.00

Shipping cost: $12.81

Total: $110.66



---------------------
The Gamers Front Staff

Gamers Front
8254-109 Market St. #190
Wilmington, North Carolina 28411
United States

Phone: 1-910-604-3591
Fax:
URL: www.gamersfront.com

Jude October 17th, 2012 09:43 AM

Re: Hi & thanks from Digital Eel
 
BTW, to be clear, my credit card was charged for for the full $110.66 when I placed the order, and a refund was never given.

Jude October 18th, 2012 02:29 PM

Re: Hi & thanks from Digital Eel
 
Quote:

Originally Posted by Jude (Post 812690)
BTW, to be clear, my credit card was charged for for the full $110.66 when I placed the order, and a refund was never given.

RESOLVED
I can't figure out how to edit my posts, so I am adding another to say that the refund has arrived, and that I am satisfied, so please ignore the above posts. :)

Jude


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