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Old March 10th, 2011, 07:18 AM
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Default Re: Customer relations

Thanks again for joining the discussion SR. I don't think Malfador misled Shrapnel or Shrapnel deliberately released an unfinished game. I think Malfador thought the game was finished and decided to have Shrapnel release it, because they didn't beta test it enough. So it was definetely Malfador's fault, not Shrapnel's. Seems Shrapnel simply don't check their games themselves before releasing them, because they absolutely trust the companies whose games they're publishing, and don't have a beta testing team that checks the games again. But checking the games again would probably require a bigger staff which Shrapnel don't have. So they leave the beta testing entirely to the companies that release games over them.