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  #1  
Old July 23rd, 2012, 12:12 AM
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Default Need account help

The e-mail address that I used to order my last Shrapnel game is defunct and my account information is long lost. Given Shrapnel's current system and lack of an e-mail address, I have no way of recovering my account data. Help.
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  #2  
Old July 24th, 2012, 08:52 AM
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Default Re: Need account help

Every page of our website has a link for Customer Support. That's where you go for assistance.
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Old July 24th, 2012, 10:59 PM
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Default Re: Need account help

Yes, quite true. And it says:

"You can recover your lost account information using the form below. Please enter your valid e-mail address (the one you used for registration). Your user name will be e-mailed to you shortly along with a link to reset your password."

But, as I mentioned, my old e-mail address is defunct. If I enter it the new password will be mailed to a non-existant address and I will have gotten nowhere. If I enter my new address, it will not be recognised. This does not work. I still need help.
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All that is necessary for the triumph of evil is that good men do nothing. Edmund Burke
Liberty lies in the hearts of men and women; if it dies there, no constitution, no law, no court can save it. Judge Learned Hand
Just because you're paranoid doesn't mean that They are not out to get you.

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Old August 17th, 2012, 07:55 AM
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Default Re: Need account help

Solops did your problem ever got solved?
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