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  #21  
Old August 17th, 2008, 09:56 PM
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Default Re: Official Complaints/Concerns/Opinions

That's strange. I have not been logged out a single time.
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  #22  
Old August 17th, 2008, 09:59 PM
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Default Re: Official Complaints/Concerns/Opinions

I'm still trying to figure this one out because I can't duplicate it. In the last week I have been on over 12 hours per day, easily and have never been auto logged out as long as I had clicked the remember me button. Also, in Jim's case he has a complaint about it updating his new threads to read.....and I don't have this problem either....so right now I am at a loss in trying to diagnose this. I'm still looking into it, but under the same conditions, I am not having the same problems.

Same goes with NT Jedi saying it takes him 7 to 12 seconds per page load. We're not having a load anywhere near that unless some sort of high spike in overall traffic has happened or we're running some utility. Other people have said their load times take about the same as before, maybe slightly slower for some but no where near what NT is experiencing....so again, I am scratching my head on that one.
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  #23  
Old August 17th, 2008, 10:09 PM
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Default Re: Official Complaints/Concerns/Opinions

Could your browsers be set to clear cookies on some kind of schedule, or on close? Also, Firefox has an option for remembering passwords. I leave this turned on and for most sites I answer "No", but I bet for this one that I answered yes (on my home pc at least). I also have my cookies set to never expire and then I manually delete the ones that I think need refreshed via Firefox's privacy options menu.
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  #24  
Old August 17th, 2008, 10:12 PM
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Default Re: Official Complaints/Concerns/Opinions

I just had a peek, and most of my shrapnel cookies are set to expire in July of 2009. You might check to see what sort of expiration yours are showing. This might give a clue as to what is different.
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  #25  
Old August 17th, 2008, 10:12 PM
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Default Re: Official Complaints/Concerns/Opinions

Thanks for bring that up Ballbarian, Richard and I were also wondering if it was browser security settings.
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  #26  
Old August 17th, 2008, 11:07 PM
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Default Re: Official Complaints/Concerns/Opinions

Quote:
Originally Posted by JimMorrison View Post
There is, in fact. I hate it. Did you seriously just play Space Invaders for over an hour straight? Ouch!
Ouch, indeed. By the end my eyes were crossed and my hands crippled into claws. Oh, for want of a pause button. But it was all going to be worth it for that score born from blood and fire. But then...

Ya know, even though I have the "Remember Me" check it never does remember me. All my settings are default (using Firefox 2.0.0.16). Going into the cookies for the forum some of the cookies are set to expire in a year but others are set to expire at the end of the session. These are:

bbsessionhash
bbform_view
ibPAcookiecheck
gpstarted
bbthread_lastview
gidstarted
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  #27  
Old August 17th, 2008, 11:28 PM
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Default Re: Official Complaints/Concerns/Opinions

I may be way off track, but can you confirm that you have bbpassword & bbuserid, and that they have the 2009 expiration? I assume that you do, but just in case.

Otherwise, all of the ones that you have listed expire when the session ends for me as well, plus a few that you do not have listed.
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  #28  
Old August 18th, 2008, 12:29 AM
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Default Re: Official Complaints/Concerns/Opinions

Well, Firefox is set to keep cookies "until they expire", and to ask me before clearing any personal data. I haven't really ever messed with the settings at all, so I didn't think that was it.

I was under the impression that it was the site that was logging me out, not my browser. If that's not the case, then I'm mystified.
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  #29  
Old August 18th, 2008, 08:06 AM
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Default Re: Official Complaints/Concerns/Opinions

Quote:
Originally Posted by JimMorrison View Post
Well, Firefox is set to keep cookies "until they expire", and to ask me before clearing any personal data. I haven't really ever messed with the settings at all, so I didn't think that was it.

I was under the impression that it was the site that was logging me out, not my browser. If that's not the case, then I'm mystified.
It's the site. I have my settings set to keep cookies until I close Firefox, then delete everything. Just leaving the forum pages open and logged in and doing something else for half an hour or less when I don't have any activity on the forum and it automatically logs me out.

Unless I checked the "Remember me" checkbox when I logged in, in which case it keeps me logged in until I log out. The autologout timer really should be set to more than 30 minutes. About two or three hours would be good, because it is VERY easy to have something come up or needing to do something. Sometimes it has taken me well over half an hour to just format a post correctly and it's a goddamn pain in the *** to have to log back in and maybe even lose all the text I typed, so copy-pasting into a text editor before you hit submit is a good idea.

The current autologout limit is extremely user-unfriendly.
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  #30  
Old August 18th, 2008, 08:20 AM
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Default Re: Official Complaints/Concerns/Opinions

The session expiration is set for 60 minutes......so again it doesn't make any sense.

I will try to see if I get the same results on firefox. I usually use IE so that could help narrow it down, but again based on the information in the back end, there is no reason the site should be logging you out in less than 60 minutes and personally even if I have been idle for over an hour, the site never logs me out. Again though, I primarily use IE.
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