[Tim Brooks]

ColdSteel:

We just installed, from 7 seperate cds on 7 seperate systems and we are having no problems. My guess to is a bad cd, which is quite rare as they are not burned, but stamped.

At this point you have two choices. Return the game to us - contact our support center for an rma number - and we will refund your entire purchase price, plus the cost of shipping the game back to us.

The second choice is to contact support and request a new cd. It will go out tomorrow if you get the request in before 11:00 am EDST.

I am truly sorry you are having problems, but we have thousands of copies out there and you are the only one we know of with these troubles.

Please accept our apologies.