Thread: Fed Up
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Old June 18th, 2011, 03:30 AM

Mike_T Mike_T is offline
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Default Re: Fed Up

Quote:
Originally Posted by Mike_T View Post
Quote:
Originally Posted by Malfador Machinations View Post
Hi All,

Yes, I have received the manifestos, and yes I have read the forums. 75% of the manifestos are change and addition suggestions. The remaining 25% are general descriptions of why the AI is not strong enough. General descriptions are very difficult to reproduce. I need specifics.

The following information should be in bug reports:
1. Version of the Game
2. Type of game you're playing - Single Player, Multi Player, Hotseat, TCP/IP.
3. Section of the game - Movement, Combat, Install, Purchasing, AI, etc.
4. Detailed Description
5. Why you feel this is incorrect behavior.
6. Steps to reproduce
7. Savegame
8. Screenshots
9. Debug Log

Obviously, you can't provide all of the preceeding information in every case. But savegames and screenshots are very important. AI actions often develop over several turns. I need to be able to see what the player is doing, and how the AI is reacting to it. AI behavior is strongly dictated by the player's actions. A different player will get a different reaction.

Aaron
Aaron

There seems to be a misunderstanding between you and the buyers of this game. Buyers expect a game to be a finished product that has been tested and which works properly. You seem to think that buyers should do the testing for you. I would be interested in what Shrapnel's expectations were.

Did you carry out proper testing before releasing the game to Shrapnel? Did you implement the testers' findings? Did you believe that the game as released was a properly finished product? Shouldn't you be apologising for the game's shortcomings, rather than asking buyers to suggest "improvements"?

And, Shrapnel - did you expect Aaron to deliver you a fully tested and completed game? Do you think that is what he gave you? Are you happy with the sales pitch for WS as it appears on your website?

Why is it so difficult for a supplier to accept responsibility for what they are selling? This isn't just a legal requirement - it helps to keep your customers happy - if that's important to you!
Aaron and Shrapnel - these are simple relevant questions. Please give us some answers - don't ignore reasonable questions from your customers. This is not a hostile post - just an honest attempt to understand what's going on.