OT-www distinction?

[Randallw]

Anyone have an idea why when I update the website I work on with an up to date banner that it still shows the old banner if it is accessed via

www.<companyname>.com

in all other variations ie www.com.au (http://www.com.au), .com, .com.au, the new banner I placed in the images folder shows but with www.com it shows an old banner. It even claims it is the same file with the same name in the same folder and yet it is not. Does it take sometime to update as with search engines?. I have checked on 3 different computers and it doesn't appear to be related to the cache.

[Fyron]

Are all of them pointing to the same name server, thusly to the same web server? Are all of the 3 comps you tried connected to the net via the same ISP? Try running some traceroutes to the various domain names, from the various PCs, to see if the paths are wildly divergent (make sure to run a few of each to drop out any divergent middle bits). It is possible there is some major ISP router that is caching the page, but that isn't very likely, I think.

It should really be instantaneous, since ISP routers don't usually do too much caching, IIRC.

[Randallw]

You know, forget it http://forum.shrapnelgames.com/images/smilies/mad.gif. Until last week I had to work with a Mac. Macs are not built to make webpages in my opinion. This is backed up by the fact that I installed a video on the site and it didn't show properly. Oh it worked no problem on my PC at home, just as far as I knew at work everything SHOULD be working but wouldn't. I got into the habit of checking my work on my computer at home after work. Well I now have a PC to work on. Anyway I just got home and discovered they all work correctly.

I tell you, when you make a small modification to the businesses website which brings it down, and then you return it to the way it was using the copy you make before you ever make changes (It's a good thing I am OCD when it comes to backups) AND it still refuses to work, well I for one start to develop ulcers.

oh and woohoo I made Colonel http://forum.shrapnelgames.com/images/smilies/fear.gif

[Caduceus]

Congrats on the rank, try some TUMS (with Zantac) and I refer to other folks for webpage help.

[Randallw]

I just began to think that my initial reply may have been micsconstrued. I meant forget bothering to come up with an answer since it appears to have fixed itself. Most probably I was not misunderstood but I'd just like to make clear my anger was at things not working as they should.

[Jack Simth]

There's a lot of different things that *might* cause that kind of thing.

ISP's sometimes cache things. You might unknowingly be dealing with automatic mirror sites that don't fully update simultaneously. Your browswer caches things. And so on. And most of those causes do go away on their own.....

[Randallw]

Well it seems to be slowly fixing itself. I checked at work yesterday and it had updated on my PC. It was still wrong on a Mac, but I reckon if I just wait it'll fix itself.

[Thermodyne]

If there is only one server and you have published the change, then it has to be a browser setting issue. Make sure the browser is set to check for newer versions every time. It could also be a WEB Cache issue if your company uses web caching to save bandwidth or tighten security. The cache server might need to update the stored page.