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  #1  
Old August 4th, 2003, 08:26 PM

Thane of Cawdor Thane of Cawdor is offline
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Default Re: PBW Down? - Back up!

Wait up to 15min to 1h

worked for me many times (but its germany so everything sux here anyway ;P )
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  #2  
Old August 4th, 2003, 09:02 PM
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geoschmo geoschmo is offline
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Default Re: PBW Down? - Back up!

Katchoo, they did sugest it, and I did it. Didn't work.

New update. The DSL tech came out and found a problem.
Unfortunatly the problem is in the phone companies wires so the DSL tech couldn't fix it.

Apparently there are line problems that will interfere with DSL but allow voice communication with nothing more then some slight intermitant static that unless you are paying close attention you wouldn't even notice.

I have contacted the phone company and they ran a test from their end and confirmed the problem.
But they have to send a tech out to fix it.

Phone co is sending a tech out to fix the line.
Sometime in the next 51 hours. (Between now and 6PM EST, August 6th)
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  #3  
Old August 4th, 2003, 09:24 PM
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Roanon Roanon is offline
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Default Re: PBW Down? - Back up!

Static noise in a digital phone line
Strange, but if the phone company admits the problem, the war is half won - then they have to find a way to fix it.
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  #4  
Old August 4th, 2003, 09:32 PM
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Default Re: PBW Down? - Back up!

Hmmmmm....

I would think testing the lines would be one of the first things they would do.

Sending a tech out first is very labor intenstive and expensive.

Maybe a holdover from being a monopoly.

They still have to learn to be competitive in all areas.
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Old August 4th, 2003, 09:34 PM
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Default Re: PBW Down? - Back up!

Quote:
Originally posted by Thane of Cawdor:
Wait up to 15min to 1h
I have found out that waiting without disconnecting and restarting also helps. 15 to 30 min mostly. Which clearly shows the problems are with our German Telekom, not the hardware on our side, even if they try to tell us otherwise. But it has become better, 2 years ago it was about twice a month now disconnects are down to about once every 3 months, at least here (Bonn). Bringing down a monopoly sometimes really helps the customer...
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Old August 4th, 2003, 09:35 PM
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Default Re: PBW Down? - Back up!

Hey Tbontob.
I haven't replied to your mail but I'll fix NGC3 when PBW comes on-line if the turn was run before Geo got home, no worry.
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  #7  
Old August 4th, 2003, 09:36 PM
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Default Re: PBW Down? - Back up!

Lament! Lament! 51 hours! Oh God why hast thou - (thats a bit close to sacrilege). Curse the stars and their taunting unreachable lure!!
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