Being Ripped Off By Online Sellor

Fyron · #1 January 13th, 2004, 06:37 PM

You edited the topic. Boo.

Oh... and it is "seller," not "sellor."

[ January 13, 2004, 16:37: Message edited by: Imperator Fyron ]

geoschmo · #2 January 13th, 2004, 06:42 PM

I am sorry if I came off sounding condescending Atrocities. I did not intend too. And I meant no offense with the comment about your mom. That was my clumsy attempt to lighten your mood with a little humor.

I have been ripped off before. And it totally pisses you off, I know it. However, I have also had situations where I felt I was being taken advantage of at first, and it turned out to be simply a misunderstanding.

I bought a computer on Ebay one time, and after getting my money, the seller disapeared and I could not get any contact from him. I was not thrilled at all considering I had potentially lost several hundred bucks down a deep dark hole. But it turned out ok in the end as the seller hadn't really skipped, he was just having some problems with his ISP preventing him from getting any emails. I ended up getting everything I paid for and was completely satisfied.

I am hoping that in your case it turns as well, but if it does not, by all means keep after Amazon. I will be very suprised in the end if they don't make sure you aren't out anything but a little temporary inconveinence.

Geoschmo

[ January 13, 2004, 16:43: Message edited by: geoschmo ]

Cipher7071 · #3 January 13th, 2004, 06:56 PM

Hey, anybody want to buy some DS9 CDs? Caveat emptor.

geoschmo · #4 January 13th, 2004, 06:56 PM

By the way, I think maybe your complaints are having an effect with Amazon. I went to the site and cannot find any listings by that guy. Unless I am just lokking in the wrong place or something. So maybe they are taking you seriously and trying to prevent anyone else from getting ripped off in the short term. Not that it helps you much now, but it might make you feel a little better.

Puke · #5 January 13th, 2004, 08:20 PM

i dunno, the form letters that AT reposted from Amazon dont sound too promissing.

"we will send your complaint to the right department, but wont tell you what department that is, and we wont tell you the results of our investigation, if we actually decide to have one."

Buying direct from Amazon, I still may do. Buying through their merhcant program, well, not without taking the same care as purchasing through e-bay, or some other unscrupulous source.

Baron Grazic · #6 January 13th, 2004, 11:19 PM

For Amazon to keep their good name they should satify AT, but being a big company that could take some time.

I've only ever purchased 3 things off the Internet, SE 4, SE4G and a computer, from Ebay. And I only purchased the computer after I found out that is was from a valid Australian company, got their address, spoke to the dealer over the phone and spoke to another person who had prevoiusly dealt with them.

I might be paranoid but I'd prefer that than being ripped off. Just my 2 cents.

Atrocities · #7 January 13th, 2004, 11:57 PM

I just got off the phone with Amazon Customer Service. It took me a while to get the number so I will share it with any one who needs it.

They are aware of the problem, but must stick to policy and not help people reclaim their money until 30 days after the order date and only after they fill out the A to Z form. I was assured that the A to Z form would get my money back, but I must file it before Jan 31st. *looks left to right and back* Why?

Well because Amazon can only refund money for purchases made between Nov X date, and Dec 31st if the customer files a return/refund notice by that date.

A Catch 22.

The guy I talked to at Amazon was very unhelpful, almost skittish to be talking to me and answering my questions. He was evasive and unwilling to provide me with his name or a contact person at Amazon that could help me.

In all honestly, I feel like never doing business with Amazon ever again. This whole affair has left a very bad taste in my mouth.