Upgraded e-Store!

StGabe · #1 February 8th, 2006, 04:45 PM

Actually, I was wrong. I checked and ArcadeTown does require an address/phone number but still has a much quicker and more obvious ordering process. PopCap requires address but not phone. Reflexive doesn't require either however and has a very nice, very obvious interface built directly into the games.

Even if an address or even a phone number is required I still think the whole process is very onerous on the user and ordering games from those other distributors seemed to be MUCH easier.

Captain Kwok · #2 February 8th, 2006, 05:14 PM

I'm surprised you had such a difficult time. I was curious to what you were talking about (in terms of navigation) and found it extremely easy to do the same steps. I mean the download version of Wierd Worlds is not only listed under its genre, but also tops the best selling list - clicking on either of those took me directly to a screen where I could add to cart and checkout. Overall, I've found it no worse than any other online shopping experience.

However, the search function doesn't seem to work very well. I entered weird worlds and performed a search and kept getting 0 returns. Even with quotes or the full title of the game...

douglas · #3 February 8th, 2006, 06:52 PM

Quote:

Captain Kwok said:
However, the search function doesn't seem to work very well. I entered weird worlds and performed a search and kept getting 0 returns. Even with quotes or the full title of the game...

Did you search for "Weird Worlds" or "Wierd Worlds"? I got 2 results for the first (download and DVD versions) and none for the second.

Captain Kwok · #4 February 8th, 2006, 07:56 PM

Hmm. It works from the little search box but not from the advanced search dialog...

StGabe · #5 February 9th, 2006, 01:32 AM

I actually didn't enter from the store but rather from an external Shrapnel Games page for Weird Worlds. My confusion really came from being thrown into a buy page and not knowing what I was getting -- and this was relevant when it turned out I'd been sent to the "DVD case" version of the game and not the "download" version.

It's not like I couldn't eventually figure everything out. I did, obviously. I just figure that I am well above the average computer user when it comes to such things and if it felt onerous to me, it must turn other people away. And I think if you check out the web page design and process of buying a game from some of the top ten game distributors you'll find that they are a lot more clear.

I finally did get a blank CD and make a copy of the game to use and it did work fine -- although all told I think I received 4 seperate emails about the order.

eshock113 · #6 April 28th, 2006, 04:19 PM

Okay, so am I missing it somewhere? Is there a way to download the games you purchase. Sorry, but waiting a week or two to get the game in the mail sucks.

Annette · #7 April 29th, 2006, 04:23 PM

To see a list of our games which are available via download, please visit our store at www.GamersFront.com and choose "games by availability." A link to the downloadable games page is HERE.

If you have questions or problems using our store, please enter a customer support ticket at http://www.gamersfront.com/xcart/support_ticket.php