OT- DVD drive trouble

Atrocities · #1 March 18th, 2006, 07:27 AM

Try downloading SiSoft Sandra www.download.com or from their web own web site. It might give you some good info about your system that you don't have. http://www.sisoftware.net/

It is a utility that can tell you just about everything you ever wanted to know about your computer.

Randallw · #2 March 18th, 2006, 07:41 AM

Well I'm not going to work on this all night. I'm logging off. I appreciate the help and that of anyone else who has an idea. I'll just point out that it says the device has malfunctioned and tells me to reconnect. When it still doesn't recognise it it says to replace it. I'm starting to think it's broken.

Fyron · #3 March 18th, 2006, 03:11 PM

Try manually installing the drivers before you plug it in. You may or may not need to get some off the web, depending on whether it shipped with them or not.

Randallw · #4 March 18th, 2006, 08:18 PM

IT only comes with drivers for windows 98. I also visited the website and it only comes with W98 drivers. It says you don't need drivers otherwise as xp should recognise it straight away.

Fyron · #5 March 18th, 2006, 08:20 PM

There are drivers that should get installed via plug'n'play when the drive is attached. Find out what they should be for your drive and install them manually.

Saber Cherry · #6 March 18th, 2006, 08:49 PM

I can't assert that this will solve anything, but I suggest that - in this order - you:

1) Get the latest bios for your motherboard, and install it.
2) Get the latest chipset drivers (from NVidia, maybe? Via? Whoever made the MB chipset.), and install them.
3) You need to update to XP Service Pack 2 whether or not you you do steps 1 and 2!

I give it a 50-60% chance of success.

Randallw · #7 March 18th, 2006, 10:42 PM

Well I have SP2. I don't know if I want to risk mucking about with the bios, I came across a warning not to if I don't know what I am doing. I am sending a message to the manufacturers to find out once and for all what drivers I need to install to make the plug and play work. problem is the page won't load once I submit so i don't know if they are getting it.