Forum Outages

[JimMorrison]

The "check back soon" part did bother me a bit (as a severe forumoholic), but geez, this is a bit of a severe reaction, you might want to put some lotion on it.

The worst part was, the second day, when it was the same relentless "check back soon" message, hope started to dwindle. And on sunday, when they did it AGAIN, I didn't even bother checking back soon at all. To me, "soon" in computer time has a sort of Attention Deficit imminence. Like, really, if you refresh the page right now it might work. No? How about now? I like unknown a lot. I can deal with unknown, it tells me not to concern myself with it, because I don't have enough information to understand, and no one who DOES have that info is going to take the time to explain it, rather than working on the issue.


BUT, on the third hand (yes I have three hands, AND??), I am extremely disappointed that after this 3 day goose chase of promised upgrades - there seems to be absolutely nothing changed whatsoever in the forums. However as Gandalf has pointed out, I am quite pleased and relieved to note that we seem to have all our data here still, so someone is doing a good job regardless of their erroneous and probably canned downtime message. <3

[Gandalf Parker]

Your mechanic would be unlikely to be spouting some default message.
For all you know (I wish I could remember from working with UBB) that message was not put there by Shrapnel. It might be like the default error messages that a browser gives you when it cant find something on a website, which is configurable but few ever bother to change it.

But it does bring a common complaint to mind from the system techs. "If I think Im about to fix it, why would I go to the user page and update the time frame? What would I change it to? Something like 'I know its been a couple of hours but I still think it will be fixed soon'?". I always hated leaving a job to update a wag time. Thats Customer Supports job to placate the whiners... umm... I mean users. The only time I ever updated a wag was to put "OK the easy quick update patch blew up, so now it will be 6 hours for us to recover the system back to what it was before we tried to upgrade it"

[MaxWilson]

JimMorrison said:
BUT, on the third hand (yes I have three hands, AND??), I am extremely disappointed that after this 3 day goose chase of promised upgrades - there seems to be absolutely nothing changed whatsoever in the forums.

"On the gripping hand," you mean.

I dunno, it seems like the forums might be a bit faster to refresh when I post. It's hard to tell. Kind of like it's hard to tell whether shields work against missiles the way the manual describes or at half-strength.

-Max