Customer relations

[Mike_T]

Thanks, SRK.

I have never suggested that Malfador walked away from its products. That was not my point. My "complaint" was against Shrapnel, the publisher.

Do you represent Shrapnel on these boards? If so, can you (or someone else from the company) please answer the points made in my post at the start of this thread? Thanks.

[spillblood]

Thanks for entering the discussion, SRK. I think your post means Shrapnel hasn't given up the game. I hope we'll get another update soon. I'm willing to give the game another chance when it finally gets updated, but not in its current state. I understand that Malfador probably need time to fix the game at the moment and don't want to post in the forums.
But there's still the problem that Shrapnel simply released the game too early before it was properly finished. You should have given Malfador more time for beta testing. And you should point out the game isn't really finished yet on the product page, maybe lower the price and label it as a pre-release beta. TCP/IP Multiplayer doesn't work, the game is extremely unbalanced and it has bad AI. It really needs more updates to be more playable.
I think the only way to have fun with it in its current state is in hotseat multiplayer with the balance mod. But for single players, it simply isn't fun after you've played a few games and realized how bad it at the moment.

[spillblood]

With a better AI, better balance and maybe a bit more options to set parameters for map generation, this game could really rule, so I hope it will be fixed. UI, concept etc. are good, but it really needs a better AI, more balance and some other fixes.