AATF Crash

[Patrick Proctor]

We have heard a couple of issues with SP1. The first thing I would check is that your sound device driver is still up to date and that the sound device is still active (not disabled). For some reason W7,SP1 seems to shut off some soundcards.

[mgarnett]

Hi Pat,

Thanks for the response (great games by the way).

I can run the game fine on my desktop which is a pretty highly specced machine running ATI twin 5870 card in Crossfire, 12 gig of ram and a Creative XFi. It's got Windows 7 64 bit also installed along with SP1 (I thought our of both machines, this would be the one that had troubles).

My laptop is a Macbook Pro running Windows 7 64 bit also with SP1 installed. The only difference in OS between the two, is that the laptop has IE9 installed, whereas my desktop is still running IE8 (although I use Firefox on both).

Could IE9 be the cause of the problem (I wasn't sure if you used any IE extensions/controls in the GUI)?

When I start the game on the laptop, I see the game window open briefly with a white background and then I get the "not respondng" dialog box telling me it has crashed. Sometime, I can see the "client edge" of a square control inside this Window before the crash.

I have confirmed sound drivers are up to date along with video drivers (both downloaded and installed while I was troubleshooting the problem).

Cheers

Mark