Fed Up

[Malfador Machinations]

Hi All,

Yes, I have received the manifestos, and yes I have read the forums. 75% of the manifestos are change and addition suggestions. The remaining 25% are general descriptions of why the AI is not strong enough. General descriptions are very difficult to reproduce. I need specifics.

The following information should be in bug reports:
1. Version of the Game
2. Type of game you're playing - Single Player, Multi Player, Hotseat, TCP/IP.
3. Section of the game - Movement, Combat, Install, Purchasing, AI, etc.
4. Detailed Description
5. Why you feel this is incorrect behavior.
6. Steps to reproduce
7. Savegame
8. Screenshots
9. Debug Log

Obviously, you can't provide all of the preceeding information in every case. But savegames and screenshots are very important. AI actions often develop over several turns. I need to be able to see what the player is doing, and how the AI is reacting to it. AI behavior is strongly dictated by the player's actions. A different player will get a different reaction.

Aaron

[ScottWAR]

Originally Posted by Malfador Machinations

Hi All,

Yes, I have received the manifestos, and yes I have read the forums. 75% of the manifestos are change and addition suggestions. The remaining 25% are general descriptions of why the AI is not strong enough. General descriptions are very difficult to reproduce. I need specifics.

The following information should be in bug reports:
1. Version of the Game
2. Type of game you're playing - Single Player, Multi Player, Hotseat, TCP/IP.
3. Section of the game - Movement, Combat, Install, Purchasing, AI, etc.
4. Detailed Description
5. Why you feel this is incorrect behavior.
6. Steps to reproduce
7. Savegame
8. Screenshots
9. Debug Log

Obviously, you can't provide all of the preceeding information in every case. But savegames and screenshots are very important. AI actions often develop over several turns. I need to be able to see what the player is doing, and how the AI is reacting to it. AI behavior is strongly dictated by the player's actions. A different player will get a different reaction.

Aaron

And exactly what salary does this position pay?

Come on man,...we already paid for the game,...now you are asking us to do detailed work if we want you to finish what we paid for?

Just fix the game.

[Mike_T]

Originally Posted by Malfador Machinations

Hi All,

Yes, I have received the manifestos, and yes I have read the forums. 75% of the manifestos are change and addition suggestions. The remaining 25% are general descriptions of why the AI is not strong enough. General descriptions are very difficult to reproduce. I need specifics.

The following information should be in bug reports:
1. Version of the Game
2. Type of game you're playing - Single Player, Multi Player, Hotseat, TCP/IP.
3. Section of the game - Movement, Combat, Install, Purchasing, AI, etc.
4. Detailed Description
5. Why you feel this is incorrect behavior.
6. Steps to reproduce
7. Savegame
8. Screenshots
9. Debug Log

Obviously, you can't provide all of the preceeding information in every case. But savegames and screenshots are very important. AI actions often develop over several turns. I need to be able to see what the player is doing, and how the AI is reacting to it. AI behavior is strongly dictated by the player's actions. A different player will get a different reaction.

Aaron

Aaron

There seems to be a misunderstanding between you and the buyers of this game. Buyers expect a game to be a finished product that has been tested and which works properly. You seem to think that buyers should do the testing for you. I would be interested in what Shrapnel's expectations were.

Did you carry out proper testing before releasing the game to Shrapnel? Did you implement the testers' findings? Did you believe that the game as released was a properly finished product? Shouldn't you be apologising for the game's shortcomings, rather than asking buyers to suggest "improvements"?

And, Shrapnel - did you expect Aaron to deliver you a fully tested and completed game? Do you think that is what he gave you? Are you happy with the sales pitch for WS as it appears on your website?

Why is it so difficult for a supplier to accept responsibility for what they are selling? This isn't just a legal requirement - it helps to keep your customers happy - if that's important to you!

[spillblood]

Yeah, the things he wants us to do are professional betatesting, not the actions normal customers are encouraged to do. Start a new official betatesting phase and stop selling this game, I don't want to do this work, I'm a customer, not a betatester!

[ScottWAR]

Seems Shrapnel doesnt have anything else to say on the subject. I guess once they realized everyone here is just as fed up as I am they decided to go back to hoping silence works.

Seriously guys,......call the FTC and make a complaint. Enough complaints and the FTC will contact them and they will actually do something,...even if its refunding our money.

Its time to quit complaining, and just taking it,...its time to do something.

[Mike_T]

Originally Posted by Mike_T

Aaron

There seems to be a misunderstanding between you and the buyers of this game. Buyers expect a game to be a finished product that has been tested and which works properly. You seem to think that buyers should do the testing for you. I would be interested in what Shrapnel's expectations were.

Did you carry out proper testing before releasing the game to Shrapnel? Did you implement the testers' findings? Did you believe that the game as released was a properly finished product? Shouldn't you be apologising for the game's shortcomings, rather than asking buyers to suggest "improvements"?

And, Shrapnel - did you expect Aaron to deliver you a fully tested and completed game? Do you think that is what he gave you? Are you happy with the sales pitch for WS as it appears on your website?

Why is it so difficult for a supplier to accept responsibility for what they are selling? This isn't just a legal requirement - it helps to keep your customers happy - if that's important to you!

Aaron and Shrapnel - these are simple relevant questions. Please give us some answers - don't ignore reasonable questions from your customers. This is not a hostile post - just an honest attempt to understand what's going on.

[ScottWAR]

Originally Posted by Mike_T

Aaron and Shrapnel - these are simple relevant questions. Please give us some answers - don't ignore reasonable questions from your customers. This is not a hostile post - just an honest attempt to understand what's going on.

Mike, at some point it becomes obvious what the truth is. That time has came and gone with this game. Aaaron does not intend to fix it,......because he hasnt made anything from it. Of course its completely his fault that the game failed miserably,...you cant release a product that is not worth playing at all and exepect it to sell well.
But now he wants to just walk away leaving us with a game that is a complete waste of money. It doesnt matter if you are reasonable......as you see you arent going to get an answer.

File a complaint with the FTC......its the only option they have left us with.