Fed Up

spillblood · #1 July 18th, 2011, 05:42 AM

I get the feeling they aren't paying attention at all to this forum. In all my last support tickets I hinted at this thread here. They don't answer (I've been waiting for at least two weeks for an answer to my last ticket), Malfador don't answer my E-Mails either, they just ignore us. This pisses me off pretty badly!

spillblood · #2 July 18th, 2011, 05:44 AM

I think I'll never buy another game by Shrapnel. They have lost me as a future customer. The behavior they are displaying here is the worst of any publisher/game company I've ever encountered.
In every post they've told us to use the support system, but now they even ignore tickets posted there. SHRAPNEL, MALFADOR ARE YOU STILL ALIVE?

LarryP · #3 July 18th, 2011, 08:37 AM

They are definitely off my list of game companies to buy from. Forever.