DOUBLE STANDARD!

[Kagetora]

Well since Richard and I have come to a meeting of the minds. I intend to keep my part of the bargain and put out my fire toward this company. However, I would just like to say that most of what happened between myself and Richard was a misunderstanding. He thought I was somebody I was not. I basically thought he was somebody he was not from second hand knowledge and a quick scan over of a thread on another board where I ascertained he was doing everything other than trying to please a customer. However, he was in a heated arguement at the time and I understand how those things go sometimes. But, this made both of us more harsh than we probably normally would or should have been. Relationships are everything. He offers me a game it's not money it lets me know that they care about me as a customer and are a business of integrity. That is what matters, the rest is just human frailty on display. Serves nothing to try to convince a customer he shouldn't be upset about your product. If he is angry you have a problem that should be taken care of. Richard did what he should have done. He made an effort to please a customer and that customer went away happy. I dare say if he had responded in any similar manner before it would not have gotten out of hand in the first place.