Fed Up

[Mike_T]

Dear Shrapnel

Will you please respond constructively to the issues raised in this thread. If you continue to remain silent, people will assume that you don't care about your customers. If the game should be sidelined, why not just say so? All game publishers have the occasional failure - it's not the end of the world.

[spillblood]

Maybe we should try to pm S.R. Krol or another guy from the Shrapnel team. I'll try.
Just sent him a personal message. Please enable personal messages in your forum options. They are disabled by default. Had to enable them. Would be good if you also try to contact those guys. We really need to do something.

[ScottWAR]

Originally Posted by Mike_T

All game publishers have the occasional failure - it's not the end of the world.

I shouldnt be expected to foot the bill for someones elses failure. In fact,...when a product is a failure (doesnt work as advertised) you are legally entitled to a refund.

spilblood...........As for not living in the U.S.A.,...Shrapnel is an american company,and must abide by U.S. law. The F.T.C. is the department of the U.S Government whose responsibility it is to ensure they are abiding by those laws,...no matter where they sell their product. So , a complaint to he FTC from you will be taken seriously even though you dont live in the U.S.A. . in fact,....since you dont live in the U.S.A it may well be taken MORE seriously.


Edit- just saw your edit above spillblood....Trust me,...There is no way Shrapnel doesnt know how badly unfinished this game is. At this point I think they are just hoping we go away.

[spillblood]

Yeah, I think I'll try this, but I've to formulate my complaint carefully. Maybe tomorrow, don't know yet. Do you know if any of the other guys has tried yet?

[spillblood]

Originally Posted by ScottWAR

Edit- just saw your edit above spillblood....Trust me,...There is no way Shrapnel doesnt know how badly unfinished this game is. At this point I think they are just hoping we go away.

Yeah, I'm sure they know. And they advertise this game as if it's finished and completely OK. That's the biggest problem, I think.
By the way, I also bought three Shrapnel games so far. WS is the second one. BCT Commander was even more disappointing so far 'cause you can't really get into it without military training (total nerd game), and it's old and not optimized for XP. WS at least is playable (but sucks gameplay-wise). The game i was most satisfied with so far is Remote Assault, which I've ordered in physical form (very cool RTS with kick-*** AI, bad graphics though).