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September 13th, 2018, 10:00 AM
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Major
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Join Date: Dec 1999
Location: Wilmington, NC, USA
Posts: 1,087
Thanks: 28
Thanked 264 Times in 85 Posts
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Hurricane Florence
We are expecting almost a direct hit from Hurricane Florence within the next 12-18 hours. If we don't answer your emails, customer support requests, etc., it is because we have lost power. Please know we will get to you as soon as possible.
Regards,
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Tim Brooks
Shrapnel Games
Last edited by Tim Brooks; September 13th, 2018 at 10:20 AM..
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September 13th, 2018, 10:40 AM
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First Lieutenant
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Join Date: Mar 2011
Location: Ohio
Posts: 798
Thanks: 1,306
Thanked 589 Times in 319 Posts
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Re: Hurricane Florence
Thanks for the notice/update. Please keep safe, warm and as dry as possible.
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ASL
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September 13th, 2018, 08:37 PM
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Major
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Join Date: Dec 1999
Location: Wilmington, NC, USA
Posts: 1,087
Thanks: 28
Thanked 264 Times in 85 Posts
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Re: Hurricane Florence
Thank you! We are hanging in...
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Tim Brooks
Shrapnel Games
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The Following User Says Thank You to Tim Brooks For This Useful Post:
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September 16th, 2018, 05:57 AM
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Major
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Join Date: Dec 1999
Location: Wilmington, NC, USA
Posts: 1,087
Thanks: 28
Thanked 264 Times in 85 Posts
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Re: Hurricane Florence
We at present have power. Things are a mess. Flooding and downed trees. We will be answering emails and customer support requests. Physical game shipments will return once the post offices open. Thanks for your patience.
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Tim Brooks
Shrapnel Games
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September 16th, 2018, 09:41 AM
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First Lieutenant
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Join Date: Mar 2011
Location: Ohio
Posts: 798
Thanks: 1,306
Thanked 589 Times in 319 Posts
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Re: Hurricane Florence
Glad the power is back on, most important you all safe.
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ASL
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September 21st, 2018, 06:05 AM
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Major
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Join Date: Dec 1999
Location: Wilmington, NC, USA
Posts: 1,087
Thanks: 28
Thanked 264 Times in 85 Posts
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Re: Hurricane Florence
I just wanted everyone to know that things are slowly improving. We were able to start shipping physical products yesterday (Sept. 20). Thank all of you for your patience.
__________________
Tim Brooks
Shrapnel Games
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